Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to Generacion AI Stock Prediction Platform ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Stock Queries: Stock symbols and company names you enter for analysis
- Contact Information: Email address when you contact us for support
- Communication Data: Any information you provide when contacting our support team
2.2 Information Automatically Collected
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, click patterns
- IP Address: For security and analytics purposes
- Cookies: Session cookies and preference cookies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing AI-powered stock analysis services
- Improving and personalizing user experience
- Sending service-related notifications
- Analyzing usage patterns to improve our services
- Preventing fraud and ensuring platform security
- Complying with legal obligations
4. Data Retention
Data Type | Retention Period | Purpose |
---|---|---|
Stock Queries | 30 days | Service improvement |
IP Addresses | 90 days | Security monitoring |
Contact Information | Until deletion requested | Customer support |
Analytics Data | 2 years | Service optimization |
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and updates
- Access controls and authentication measures
- Employee training on data protection
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain uses of your data
- Withdrawal: Withdraw consent at any time
8. Cookies Policy
We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how users interact with our site
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
WhatsApp: +44 7925 645746
Address: Generacion AI Ltd.
123 Tech Street
London, UK EC1A 1BB